Privacy policy

PRIVACY POLICY

Last updated: 2026.5.18.

This Privacy Policy describes how Intambo ("we," "us," or "our") collects, uses, and protects your personal data when you visit our website intambo.net, place an order, subscribe to our newsletter, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal data with care, in accordance with the EU General Data Protection Regulation (GDPR, Regulation 2016/679) and Hungarian data protection law (Act CXII of 2011).

1. Data Controller

The data controller responsible for your personal data is:

Sipos Barbara, individual entrepreneur (egyéni vállalkozó) Registered address: 3124 Zabar, Fodor köz 7., Hungary Entrepreneur registration number: 51944630 Tax number: 68575546-1-32 Email: intambojewelry@gmail.com Website: https://intambo.net

For any questions about this Privacy Policy or your personal data, please contact us at intambojewelry@gmail.com.

2. What Personal Data We Collect

We collect the following categories of personal data:

a) Information you provide directly:

  • Name and surname
  • Email address
  • Phone number (if provided)
  • Shipping address
  • Billing address
  • Order details (items purchased, quantities, preferences)
  • Communication with us (emails, messages, custom order requests)
  • Newsletter subscription preferences

b) Information collected automatically:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited on our website and time spent
  • Referring website
  • Cookies and similar tracking technologies (see Section 8)

c) Payment information: We do not store or have direct access to your full credit card details. Payment information is processed securely by our payment provider Stripe (see Section 5).

3. How We Use Your Personal Data and Legal Basis

We process your personal data for the following purposes, on the following legal bases (GDPR Article 6):

  • Processing and fulfilling your order - Performance of a contract (Art. 6(1)(b))
  • Communicating with you about your order - Performance of a contract (Art. 6(1)(b))
  • Sending newsletters and marketing emails - Consent (Art. 6(1)(a))
  • Issuing invoices and complying with tax obligations - Legal obligation (Art. 6(1)(c))
  • Responding to your inquiries - Legitimate interest (Art. 6(1)(f))
  • Improving our website and services - Legitimate interest (Art. 6(1)(f))
  • Preventing fraud and ensuring security - Legitimate interest (Art. 6(1)(f))
  • Cookies (non-essential) -Consent (Art. 6(1)(a))

You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

4. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes described above, or as required by law:

  • Order and customer data: retained for 8 years after the date of the last transaction, as required by Hungarian accounting law (Act C of 2000)
  • Newsletter subscription data: retained until you unsubscribe
  • Inquiries and communication: retained for 1 year after the inquiry is closed
  • Cookies: retained according to the cookie's specific lifetime (see Section 8)

After the retention period expires, your data is securely deleted or anonymized.

5. Who We Share Your Data With

We do not sell your personal data. We share your data only with the following categories of recipients (data processors), who handle data on our behalf or as part of providing essential services:

a) Hosting and e-commerce platform:

b) Payment processor:

c) Shipping and courier services:

When shipping internationally (including the USA), your name, address, and phone number may be shared with the destination country's customs authorities, as required for international delivery.

d) Email marketing platform:

e) Accounting and tax compliance:

  • Our accountant / bookkeeper, as required for legal compliance
  • Hungarian National Tax and Customs Administration (NAV), as required by law

6. International Data Transfers

Some of our service providers (such as Shopify, Stripe, and Mailchimp) may transfer your data to countries outside the European Economic Area (EEA), including the United States.

When such transfers occur, we ensure they are protected by appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • The EU-US Data Privacy Framework, where applicable
  • Other legally recognized transfer mechanisms

You can request more information about specific transfer safeguards by contacting us at intambojewelry@gmail.com.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access (Art. 15): You can request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): You can request correction of inaccurate or incomplete data.
  • Right to erasure / "right to be forgotten" (Art. 17): You can request deletion of your data, subject to legal retention obligations.
  • Right to restriction of processing (Art. 18): You can request that we limit how we use your data.
  • Right to data portability (Art. 20): You can receive your data in a structured, commonly used format.
  • Right to object (Art. 21): You can object to processing based on legitimate interests, including direct marketing.
  • Right to withdraw consent: Where processing is based on consent (such as newsletter subscription), you can withdraw it at any time by clicking the unsubscribe link in any marketing email, or by contacting us.
  • Right to lodge a complaint: You can file a complaint with the Hungarian Data Protection Authority (see Section 11).

To exercise any of these rights, please contact us at intambojewelry@gmail.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies to function properly and to remember your preferences.

Types of cookies we use:

  • Strictly necessary cookies: required for the website to function (e.g., shopping cart, checkout session, login). These do not require consent.
  • Preference cookies: remember your settings (e.g., language, currency).
  • Cookies set by third parties (such as Shopify, Stripe, or Mailchimp signup forms) may also be present when you interact with their features.

We do not use marketing cookies or third-party analytics tools (such as Google Analytics, Meta Pixel, or TikTok Pixel) to track visitor behavior on our website.

You can manage your cookie preferences through the cookie banner displayed on your first visit, or by adjusting your browser settings. Disabling cookies may affect website functionality (for example, the shopping cart may not work).

9. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, including:

  • Secure HTTPS encryption on our website
  • Access controls and password protection for backend systems
  • Regular security updates and monitoring through Shopify
  • Working only with trusted service providers (Shopify, Stripe, Mailchimp, and our shipping partners) who comply with GDPR

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at intambojewelry@gmail.com and we will delete it.

11. Complaints and Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Hungarian Data Protection Authority:

National Authority for Data Protection and Freedom of Information (NAIH) Address: 1055 Budapest, Falk Miksa utca 9-11. Mailing address: 1363 Budapest, Pf.: 9. Phone: +36 1 391 1400 Email: ugyfelszolgalat@naih.hu Website: https://www.naih.hu

You may also contact us first at intambojewelry@gmail.com to try to resolve the issue directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. Significant changes will be communicated via email (where applicable) or through a notice on our website.

13. Contact

For any questions, concerns, or requests related to your personal data, please reach out to us at:

Email: intambojewelry@gmail.com Address: 3124 Zabar, Fodor köz 7., Hungary